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Booking Terms and Conditions

Last updated: 2 July, 2024

As a registered acupuncturist with the Chinese Medicine Council of New Zealand and an ACC treatment provider, I have agreed to follow the Councils competency and standards for the profession.


The purpose of the treatment is to address your condition, i.e. the reason you are seeking treatment. Acupuncture is a healthcare service that is based on Traditional Chinese Medicine (TCM).


Your treatment may include acupuncture, moxibustion (heat therapy), cupping, electric stimulation, acupressure, massage, gua sha (dermal friction), Chinese herbs or supplements, therapeutic exercises and dietary counselling based on the fundamentals of Chinese Medicine.


Before commencing treatment please be aware that there are associated risks. Although practitioners cannot anticipate all of the possible risks and complications that may arise with each individual case, you should be aware that the side effects outlined below may occur. If there are particular risks that apply to your case, your practitioner will discuss these with you.

Acupuncture is a safe method of treatment, but it may have side effects including: bruising, minor bleeding, numbness or tingling at or near the needle site, which may last a few days. You may also experience some muscle soreness and petechiae (due to cupping or gua sha), which may also last a few days. Drowsiness may occur in a small number of patients, and if affected, you are advised not to drive. In a small percentage of patients, nausea can occur, and symptoms may become worse before they improve. Please advise your acupuncturist if worsening symptoms continue for more than 2 days. Potential but unlikely risks of acupuncture include fainting, spontaneous miscarriage, nerve damage, and organ puncture. Infection is another possible risk, however since this clinic uses only sterilized, disposable needles while maintaining a clean and safe environment, this is unlikely. Burns and scarring are potential risks of using moxibustion.

Before commencing treatment you acknowledge these risks, but understand that you may stop treatment at any time.


Payment for treatment is due in full at the end of your session.

Online banking, or paywave is available at the clinic.


If for any reason you cancel a treatment with less than 24 hours’ notice, there will be a $50 cancellation fee payable. If the appointment is missed without any notice being given, the full treatment fee remains payable. This fee is payable within 7 days of the cancelled appointment.


Should you run late for an appointment, your practitioner may not be available beyond the time slot reserved for you, and in some cases, it may not be feasible to start the session. If at all possible, please inform your practitioner of any delay. Your session may be cancelled if they have not heard from you within 15 minutes of the agreed appointment time.


While treatments offered at Bloom Acupuncture aim to address your health concerns, it cannot replace the care of a General Practitioner. We recommend that you notify your GP regarding any conditions for which you are seeking treatment(s) so that a shared care plan can be established if suitable.

During your initial consultation you should inform your practitioner of any medical conditions you have and those you have suffered in the past and provide updates at subsequent sessions if any of the discussed aspects change. It is your responsibility to check with your GP in case you suffer from a condition and/or are in doubt whether to have treatment.


During your treatment consultation you will provide personal information relevant to maintaining our patient-practitioner relationship and used for tailoring your treatment. This information will be kept confidential and will be stored securely and maintained accurately by updating it as advised by you.


You may occasionally receive information and updates from Bloom Acupuncture. Your information won’t be disclosed to others, and you will have the option to opt out of communications.

Bloom Acupuncture reserves the right to change these terms and conditions at any time by posting new terms and conditions on this site.

If you have any questions about these Terms and Conditions, please contact us:
By email:
By visiting this page on our website:
By phone number: 0272362239

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